Home health agency profile

Atrium Health at Home Charlotte OT home health profile

CMS-backed profile for a Medicare-certified home health agency in Charlotte, NC. Compare quality stars, functional outcomes, timely care, readmission pressure, and peer context before treating any rank as a complete employer review.

National rank #285280.7 score3.0 CMS starsNon-profit

Agency snapshot

What CMS patient-care data says about this agency

The OT Index profile keeps CMS patient-care quality data visible and separate from employer-fit questions that CMS does not measure, such as OT staffing, mileage policy, visit pay, caseload design, and documentation burden.

The OT Index rank#2852National rank among rankable CMS home health agencies offering OT services.
Composite score80.7Weighted CMS quality, functional outcomes, timely care, PPR, and case volume.
CMS quality stars3.0Quality of patient care star rating on a one-to-five scale.
Measure volume2,321Largest selected CMS quality-measure denominator used as confidence context.

Our take

Atrium Health at Home Charlotte home health assessment

Atrium Health at Home Charlotte ranks #2,852 of 3,640, below the midpoint of this CMS comparison. Its 3.0-star rating and 98.4% result for medication issues receiving timely follow-up are genuine positives. The record is uneven, though: 83.2% for timely start of care trails the national middle of this dataset by 15.8 percentage points, pointing to a possible weakness in intake capacity and scheduling reliability.

Why it stands out

  • Its discharge function score is 76.78, 3.65 points above the dataset midpoint. That is especially relevant to OTs because it reflects functional status at discharge.

Tradeoffs that matter

  • 83.2% for timely start of care is 15.8 percentage points below the dataset midpoint. For an OT, that raises a concrete concern about intake capacity and scheduling reliability, not just a statistical footnote.
  • Its 4.18 potentially preventable readmission rate is worse than the 4.07 dataset midpoint because lower is better.

What to compare next

  • Compare Atrium Health at Home Charlotte's weakest CMS measure with nearby agencies first; that is more revealing than comparing star ratings alone.
  • Convert any per-visit offer into an effective hourly rate after drive time, cancellations, meetings, and documentation before comparing it with salaried work.
  • Put territory size, daily visit expectations, weekend rotation, and documentation support beside the same terms from another branch; those operating details determine whether the clinical quality is sustainable for staff.
Provider nameAtrium Health at Home Charlotte
CMS certification number347112
LocationNot listedCharlotte, NC Not listed
OwnershipNon-profit
PhoneNot listed
Source datasetCMS Provider Data Catalog dataset 6jpm-sxkc, The OT Index import 2026

Quality measures

Patient outcomes and care-process measures

These CMS measures help you compare agencies because home health OT work depends on patient function, timely care coordination, and reliable agency operations.

Quality star rating3.0 / 5

CMS quality of patient care star rating, scaled to the bar for readability.

Timely start of care83.2%

How often the home health team began care in a timely manner.

Walking or moving improved88.2%

CMS functional-improvement measure.

Bed transfers improved89.3%

CMS mobility and transfer-improvement measure.

Bathing improved89.4%

CMS self-care improvement measure.

Medication follow-up98.4%

Timely physician-recommended action for medication issues.

Lower readmission pressure4.18

CMS PPR risk-standardized rate. Lower values are better; the bar is inverted.

Same-state peers

Other ranked home health agencies in North Carolina

Same-state comparisons are more useful than national rank alone because home health employment quality depends heavily on local route density, payer mix, and branch operations.

RankAgencyLocationScoreQuality starsFunction and readmission
94Gentiva Health Services

CCN 347329

Washington, NC97.15.0 of 586.1% discharge function; 3.42 PPR rate
138Amedisys Home Health

CCN 347110

Durham, NC96.65.0 of 573.3% discharge function; 3.92 PPR rate
171Interim Healthcare of the Triad Inc.

CCN 347234

Charlotte, NC96.25.0 of 582.7% discharge function; 4.07 PPR rate
179Well Care Home Health

CCN 347002

Wilmington, NC96.15.0 of 575.1% discharge function; 3.66 PPR rate
219Adoration Home Health

CCN 347116

Salisbury, NC95.45.0 of 571.5% discharge function; 3.42 PPR rate
323Centerwell Home Health

CCN 347031

Greenville, NC93.94.5 of 583.8% discharge function; 3.46 PPR rate
324Centerwell Home Health

CCN 347333

Pollocksville, NC93.94.5 of 586.2% discharge function; 3.68 PPR rate
380Centerwell Home Health

CCN 347084

Delco, NC93.74.5 of 584.4% discharge function; 3.87 PPR rate

National alternatives

Top national agencies for comparison

Use national peers to understand how the CMS quality profile compares with the top of the current home health ranking.

RankAgencyLocationScoreQuality starsFunction and readmission
1Excell Home Care Inc

CCN 058212

Paramount, CA99.45.0 of 5100% discharge function; 4.18 PPR rate
2Eden Home Health

CCN 297035

Reno, NV99.05.0 of 594.1% discharge function; 3.59 PPR rate
3Home Care Experts

CCN 147730

Burr Ridge, IL98.75.0 of 589.5% discharge function; 4.00 PPR rate
4Med1care, LLC

CCN 368362

Findlay, OH98.65.0 of 599.0% discharge function; 4.05 PPR rate
5Centerwell Home Health

CCN 017171

Cullman, AL98.65.0 of 592.0% discharge function; 4.03 PPR rate
6Intra Care Home Health Providers, Inc

CCN 058135

Los Angeles, CA98.65.0 of 599.6% discharge function; 3.31 PPR rate