Home health agency profile
Metro Pavia at Home San Juan OT home health profile
CMS-backed profile for a Medicare-certified home health agency in San Juan, PR. Compare quality stars, functional outcomes, timely care, readmission pressure, and peer context before treating any rank as a complete employer review.
National rank #16696.3 score5.0 CMS starsProprietary
Agency snapshot
What CMS patient-care data says about this agency
The OT Index profile keeps CMS patient-care quality data visible and separate from employer-fit questions that CMS does not measure, such as OT staffing, mileage policy, visit pay, caseload design, and documentation burden.
Our take
Metro Pavia at Home San Juan home health assessment
Why it stands out
- The 5.0-star rating is above the 3.5-star midpoint of the agencies in this dataset, so the overall care result is meaningfully better than typical.
- The agency sits in the top 5% of the national CMS-backed comparison, so its stronger measures hold up when combined rather than looking good in isolation.
Tradeoffs that matter
- 98.7% for timely start of care is 0.2 percentage points below the dataset midpoint. For an OT, that raises a concrete concern about intake capacity and scheduling reliability, not just a statistical footnote.
- The 60.28 discharge function score is below the 73.13 midpoint. That weakens the case for an agency whose rehabilitation work should translate into functional gains.
- Its 4.39 potentially preventable readmission rate is worse than the 4.07 dataset midpoint because lower is better.
What to compare next
- Compare Metro Pavia at Home San Juan's weakest CMS measure with nearby agencies first; that is more revealing than comparing star ratings alone.
- Convert any per-visit offer into an effective hourly rate after drive time, cancellations, meetings, and documentation before comparing it with salaried work.
- Put territory size, daily visit expectations, weekend rotation, and documentation support beside the same terms from another branch; those operating details determine whether the clinical quality is sustainable for staff.
| Provider name | Metro Pavia at Home San Juan |
|---|---|
| CMS certification number | 407009 |
| Location | Not listedSan Juan, PR Not listed |
| Ownership | Proprietary |
| Phone | Not listed |
| Source dataset | CMS Provider Data Catalog dataset 6jpm-sxkc, The OT Index import 2026 |
Quality measures
Patient outcomes and care-process measures
These CMS measures help you compare agencies because home health OT work depends on patient function, timely care coordination, and reliable agency operations.
Quality star rating5.0 / 5
CMS quality of patient care star rating, scaled to the bar for readability.
Timely start of care98.7%
How often the home health team began care in a timely manner.
Walking or moving improved100%
CMS functional-improvement measure.
Bed transfers improved100%
CMS mobility and transfer-improvement measure.
Bathing improved100%
CMS self-care improvement measure.
Medication follow-up99.4%
Timely physician-recommended action for medication issues.
Lower readmission pressure4.39
CMS PPR risk-standardized rate. Lower values are better; the bar is inverted.
Same-state peers
Other ranked home health agencies in Puerto Rico
Same-state comparisons are more useful than national rank alone because home health employment quality depends heavily on local route density, payer mix, and branch operations.
| Rank | Agency | Location | Score | Quality stars | Function and readmission |
|---|---|---|---|---|---|
| 184 | Corporacion Las Vegas, LLC CCN 407014 | Manati, PR | 96.0 | 5.0 of 5 | 55.9% discharge function; 4.17 PPR rate |
| 249 | Best Option Healthcare Puerto Rico CCN 407051 | San Juan, PR | 94.7 | 5.0 of 5 | 50.3% discharge function; 4.53 PPR rate |
| 464 | Cms Home Care Sur LLC CCN 407036 | Coto Laurel, PR | 93.4 | 4.5 of 5 | 78.9% discharge function; 4.30 PPR rate |
| 1347 | First Home Care Center Inc. CCN 407020 | Mayaguez, PR | 88.9 | 4.5 of 5 | 67.8% discharge function; 3.62 PPR rate |
| 1497 | Cms Home Care Norte, LLC CCN 407052 | Hatillo, PR | 88.3 | 4.0 of 5 | 56.2% discharge function; 4.21 PPR rate |
| 2252 | Condado Home Care Program Inc CCN 407011 | Hato Rey, PR | 84.5 | 3.5 of 5 | 63.1% discharge function; 4.46 PPR rate |
| 2272 | Cms Home Care Metro LLC CCN 407048 | San Juan, PR | 84.4 | 3.5 of 5 | 60.1% discharge function; 4.54 PPR rate |
| 3046 | Programa De Servicios De Salud En El Hogar Y Hospicio San Lucas Inc CCN 407002 | Ponce, PR | 79.3 | 3.5 of 5 | 59.4% discharge function; 4.55 PPR rate |
National alternatives
Top national agencies for comparison
Use national peers to understand how the CMS quality profile compares with the top of the current home health ranking.
| Rank | Agency | Location | Score | Quality stars | Function and readmission |
|---|---|---|---|---|---|
| 1 | Excell Home Care Inc CCN 058212 | Paramount, CA | 99.4 | 5.0 of 5 | 100% discharge function; 4.18 PPR rate |
| 2 | Eden Home Health CCN 297035 | Reno, NV | 99.0 | 5.0 of 5 | 94.1% discharge function; 3.59 PPR rate |
| 3 | Home Care Experts CCN 147730 | Burr Ridge, IL | 98.7 | 5.0 of 5 | 89.5% discharge function; 4.00 PPR rate |
| 4 | Med1care, LLC CCN 368362 | Findlay, OH | 98.6 | 5.0 of 5 | 99.0% discharge function; 4.05 PPR rate |
| 5 | Centerwell Home Health CCN 017171 | Cullman, AL | 98.6 | 5.0 of 5 | 92.0% discharge function; 4.03 PPR rate |
| 6 | Intra Care Home Health Providers, Inc CCN 058135 | Los Angeles, CA | 98.6 | 5.0 of 5 | 99.6% discharge function; 3.31 PPR rate |
Metro Pavia at Home San Juan ranks #166 of 3,640, placing it among the strongest CMS profiles in this comparison. Its 5.0-star rating and 100% result for patients improving in walking or moving are genuine positives. Its weakest reported percentage is still 98.7% for patients whose care started on time, so the CMS record is comparatively balanced rather than being carried by one exceptional measure.