Home health agency profile
Caretenders OT home health profile
CMS-backed profile for a Medicare-certified home health agency in New Albany, IN. Compare quality stars, functional outcomes, timely care, readmission pressure, and peer context before treating any rank as a complete employer review.
National rank #320577.2 score2.5 CMS starsProprietary
Agency snapshot
What CMS patient-care data says about this agency
The OT Index profile keeps CMS patient-care quality data visible and separate from employer-fit questions that CMS does not measure, such as OT staffing, mileage policy, visit pay, caseload design, and documentation burden.
Our take
Caretenders home health assessment
Why it stands out
- The potentially preventable readmission rate is 0.56 points below the dataset midpoint. Because lower is better, that supports the case that care is translating into safer transitions.
Tradeoffs that matter
- 88.0% for timely start of care is 10.9 percentage points below the dataset midpoint. For an OT, that raises a concrete concern about intake capacity and scheduling reliability, not just a statistical footnote.
- The 69.00 discharge function score is below the 73.13 midpoint. That weakens the case for an agency whose rehabilitation work should translate into functional gains.
What to compare next
- Compare Caretenders's weakest CMS measure with nearby agencies first; that is more revealing than comparing star ratings alone.
- Convert any per-visit offer into an effective hourly rate after drive time, cancellations, meetings, and documentation before comparing it with salaried work.
- Put territory size, daily visit expectations, weekend rotation, and documentation support beside the same terms from another branch; those operating details determine whether the clinical quality is sustainable for staff.
| Provider name | Caretenders |
|---|---|
| CMS certification number | 157571 |
| Location | Not listedNew Albany, IN Not listed |
| Ownership | Proprietary |
| Phone | Not listed |
| Source dataset | CMS Provider Data Catalog dataset 6jpm-sxkc, The OT Index import 2026 |
Quality measures
Patient outcomes and care-process measures
These CMS measures help you compare agencies because home health OT work depends on patient function, timely care coordination, and reliable agency operations.
Quality star rating2.5 / 5
CMS quality of patient care star rating, scaled to the bar for readability.
Timely start of care88.0%
How often the home health team began care in a timely manner.
Walking or moving improved86.2%
CMS functional-improvement measure.
Bed transfers improved87.8%
CMS mobility and transfer-improvement measure.
Bathing improved88.6%
CMS self-care improvement measure.
Medication follow-up95.6%
Timely physician-recommended action for medication issues.
Lower readmission pressure3.51
CMS PPR risk-standardized rate. Lower values are better; the bar is inverted.
Same-state peers
Other ranked home health agencies in Indiana
Same-state comparisons are more useful than national rank alone because home health employment quality depends heavily on local route density, payer mix, and branch operations.
| Rank | Agency | Location | Score | Quality stars | Function and readmission |
|---|---|---|---|---|---|
| 40 | Powers Home Health Services CCN 157313 | Hobart, IN | 97.7 | 5.0 of 5 | 91.6% discharge function; 3.67 PPR rate |
| 97 | Ascension at Home CCN 157281 | Evansville, IN | 97.1 | 5.0 of 5 | 77.1% discharge function; 3.76 PPR rate |
| 101 | Centerwell Home Health CCN 157651 | Avon, IN | 97.1 | 5.0 of 5 | 83.9% discharge function; 3.60 PPR rate |
| 116 | Schneck Medical Center Home Health Care CCN 157155 | Seymour, IN | 97.0 | 5.0 of 5 | 91.3% discharge function; 4.32 PPR rate |
| 201 | Centerwell Home Health CCN 157180 | Muncie, IN | 95.8 | 5.0 of 5 | 85.1% discharge function; 4.25 PPR rate |
| 327 | Vna Health at Home CCN 157584 | Clarksville, IN | 93.9 | 4.5 of 5 | 84.2% discharge function; 4.43 PPR rate |
| 375 | Ascension at Home CCN 157059 | Pendleton, IN | 93.7 | 4.5 of 5 | 81.8% discharge function; 3.69 PPR rate |
| 377 | Community Home Health Services CCN 157487 | Munster, IN | 93.7 | 4.5 of 5 | 82.6% discharge function; 4.81 PPR rate |
National alternatives
Top national agencies for comparison
Use national peers to understand how the CMS quality profile compares with the top of the current home health ranking.
| Rank | Agency | Location | Score | Quality stars | Function and readmission |
|---|---|---|---|---|---|
| 1 | Excell Home Care Inc CCN 058212 | Paramount, CA | 99.4 | 5.0 of 5 | 100% discharge function; 4.18 PPR rate |
| 2 | Eden Home Health CCN 297035 | Reno, NV | 99.0 | 5.0 of 5 | 94.1% discharge function; 3.59 PPR rate |
| 3 | Home Care Experts CCN 147730 | Burr Ridge, IL | 98.7 | 5.0 of 5 | 89.5% discharge function; 4.00 PPR rate |
| 4 | Med1care, LLC CCN 368362 | Findlay, OH | 98.6 | 5.0 of 5 | 99.0% discharge function; 4.05 PPR rate |
| 5 | Centerwell Home Health CCN 017171 | Cullman, AL | 98.6 | 5.0 of 5 | 92.0% discharge function; 4.03 PPR rate |
| 6 | Intra Care Home Health Providers, Inc CCN 058135 | Los Angeles, CA | 98.6 | 5.0 of 5 | 99.6% discharge function; 3.31 PPR rate |
Caretenders ranks #3,205 of 3,640, below the midpoint of this CMS comparison. Its 2.5-star rating and 95.6% result for medication issues receiving timely follow-up are genuine positives. The record is uneven, though: 88.0% for timely start of care trails the national middle of this dataset by 10.9 percentage points, pointing to a possible weakness in intake capacity and scheduling reliability.